Managed Services

Trinamix supports organizations to migrate seamlessly to new platforms, as well as deploy and integrate Oracle’s enterprise management tools. Our IT Service Desk provides support for incidents and service requests and with our flexible solutions which enable organizations to automate their existing service desk or start new ones easily.

Trinamix helps organizations in all 3 stages of support viz. Planning, Implementing, & Managing –

Plan – Rigorous evaluation of current environment, selecting best technology, capacity audits, security audits, planning of server upgradation and cloud migration.

Implement – Configuration and upgradation of updated technologies for on-premises and cloud solution, lift and shift of Oracle EBS solution to cloud.

Manage – 24×7 monitoring, root cause analysis, performance tuning, disaster recovery.

Application/ Infrastructure Managed Services help companies to accomplish improved results by taking a planned, flexible, and people approach to manage the complexity of application/infrastructure portfolio. Business users will be well-versed regarding core applications that are foundational to running their business. Application/Infrastructure services includes –

DBA Services – These services help you manage, sustain, and enhance your critical systems. Following services, we include under DBA Services:

    • Oracle EBS managed services – Our experts provide comprehensive lifecycle management from installation, configuration, upgrades, and migrations to on-going maintenance and management support.

    • Database managed services – Under database management we cover database tuning, schema management, backup management, space management, application maintenance, security management, capacity planning and database health checks.

    • SQL server managed services – Trinamix provides SQL server managed services to both on- premises and cloud environment. Our services include SQL server database installation, setup and configurations, monitoring.

    • Hosting solutions managed services – Trinamix helps companies to do their infrastructure management from entry to complex level as per their business needs.

IT Security Managed Service – Organizations nowadays need to implement security measures through reliable technical support programs. Trinamix use their expertise and standard methodologies to help companies to be secure.

Oracle IDM and Middleware – Oracle Identity and Access Management allows scalability of on premises and cloud setups while maintaining regulatory compliance and mandates.

Due to progression of cloud technology, managed services in Oracle Cloud computing is growing exponentially. Oracle Cloud managed services let businesses to control Oracle investments to encompass into the cloud technology. Oracle cloud services include Infrastructure as a Service (IaaS), Cloud Migration, Backup Recovery, Amazon Web Services (AWS). Know about our complete cloud services here.

Trinamix cloud applications support is scalable and secure cloud-based infrastructure that moves with your changing business needs. With Oracle IaaS, managed services organizations get advantage to leverage their Oracle investments to extend into the cloud with greater value and low cost. Organizations can easily be scalable as per changing business and market requirement.

Oracle Cloud Specialization

  • Oracle Financials Cloud

  • Oracle Procurement Cloud

  • Oracle Order Management Cloud

  • Oracle Sales Cloud

  • Oracle Transportation Management Cloud

Due to global ecosystem of organizations, centralization of data is a challenging, but it is very essential for business to collate data for fruitful insights. Trinamix provides end to end cloud integration services which help enterprises to overcome challenges in adopting public cloud applications such as Oracle HCM Cloud and integrating with existing ERP such as Oracle E-Business Suite.

Our pre-built integration pack enables any on-premise ERP system such as Oracle EBS, JDE or SAP to co-exist with a complimentary Oracle Cloud module such as SCM Cloud, Financials Cloud, Planning Central etc.

Oracle Cloud Platform as a Service (PaaS) helps enterprise IT and independent software vendor (ISV) developers rapidly build and deploy rich applications – or extend Oracle Cloud SaaS apps – using an enterprise-grade cloud platform.

Trinamix Custom Application Support is a service that provides effective and timely support for custom developed applications and modules. It ensures maximum system performance, minimum downtime.

Flexible Engagement models

Managed Services

Trinamix supports organizations to migrate seamlessly to new platforms, as well as deploy and integrate Oracle’s enterprise management tools. Our IT Service Desk provides support for incidents and service requests and with our flexible solutions which enable organizations to automate their existing service desk or start new ones easily.

Trinamix helps organizations in all 3 stages of support viz. Planning, Implementing, & Managing –

  • Core / dedicated team

  • Core team + Shared ramp up pool

  • Fully Shared services

  • Shift operations

  • Business hours + On call support

  • 24×7 support

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